Baseclaim

Privacy Policy

Last updated: May 12, 2026

This Privacy Policy for Baseclaim, Inc. ("Baseclaim," "we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our website, products, or services (collectively, the "Services"), including when you:

  • Visit our website at https://baseclaim.ai or any website of ours that links to this Privacy Policy
  • Contact us regarding our products or services
  • Participate in demos, pilots, integrations, or other business activities with us
  • Engage with us through sales, marketing, or support communications

By using our Services, you agree to the practices described in this Privacy Policy.

Summary of Key Points

This summary provides a high-level overview of our Privacy Policy.

What information do we collect?

We may collect personal information that you voluntarily provide to us, such as your name, email address, company information, and communications with us. We may also automatically collect certain technical and usage information when you interact with our Services.

Do we collect sensitive personal information?

We do not intentionally collect or process sensitive personal information through our public website.

How do we use your information?

We use your information to:

  • provide and improve our Services
  • respond to inquiries and support requests
  • maintain security and prevent abuse
  • analyze usage and improve performance
  • communicate about pilots, products, and updates

Do we share your information?

We may share information with trusted service providers and infrastructure partners that help us operate our Services.

How do we protect your information?

We implement reasonable technical and organizational safeguards designed to protect personal information, although no system can be guaranteed to be completely secure.

What rights do you have?

Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal information.

1. What Information Do We Collect?

Personal information you provide to us

We collect personal information that you voluntarily provide when you:

  • contact us
  • request information
  • participate in demos or pilots
  • subscribe to updates
  • communicate with us

This information may include:

  • name
  • email address
  • company name
  • job title
  • communications and inquiry content

You are responsible for ensuring that any information you provide is accurate and current.

Information automatically collected

When you use our Services, we may automatically collect certain technical information, including:

  • IP address
  • browser type and version
  • device information
  • operating system
  • referring URLs
  • usage activity and interaction data
  • diagnostic and performance information

This information helps us:

  • maintain security
  • operate and improve our Services
  • analyze performance and reliability
  • prevent abuse and fraud

We may also use cookies and similar tracking technologies. For more information, please review our Cookie Policy.

2. How Do We Process Your Information?

We process your information for purposes including:

  • operating and maintaining our Services
  • responding to inquiries and support requests
  • improving user experience and platform performance
  • conducting analytics and infrastructure monitoring
  • maintaining security and preventing abuse
  • communicating with users and prospective customers
  • complying with legal obligations

We process personal information only when we have a valid legal basis to do so.

3. When and With Whom Do We Share Personal Information?

We may share information with trusted third-party service providers that support our operations, including:

  • cloud infrastructure providers
  • analytics providers
  • security and anti-abuse services
  • communications providers
  • hosting and deployment providers

Examples may include:

  • Amazon Web Services (AWS)
  • Cloudflare
  • Vercel
  • Resend
  • analytics and monitoring providers

We may also disclose information:

  • to comply with legal obligations
  • to protect rights and security
  • in connection with a merger, financing, acquisition, or sale of assets

We do not sell personal information.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, local storage, and similar technologies to:

  • maintain functionality
  • improve security
  • analyze usage
  • remember preferences
  • improve performance

For additional details, please review our Cookie Policy.

5. Artificial Intelligence-Based Services

Baseclaim may use artificial intelligence, machine learning, or similar technologies as part of its Services.

Where applicable, information submitted through our Services may be processed using third-party AI infrastructure providers or cloud platforms in order to provide functionality, automation, extraction, or analysis features.

We take reasonable steps to ensure that such processing is performed in accordance with appropriate security and contractual safeguards.

6. How Long Do We Keep Your Information?

We retain personal information only for as long as necessary to:

  • fulfill the purposes described in this Privacy Policy
  • comply with legal obligations
  • resolve disputes
  • enforce agreements
  • maintain security and operational integrity

When information is no longer needed, we may delete, anonymize, or securely archive it.

7. How Do We Keep Your Information Safe?

We implement reasonable technical and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

You use the Services at your own risk.

8. Do We Collect Information From Minors?

Our Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.

If we become aware that we have collected information from a minor, we will take reasonable steps to delete it.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • access your personal information
  • correct inaccurate information
  • request deletion of your information
  • object to certain processing activities
  • withdraw consent where applicable

You may exercise these rights by contacting us using the information below.

10. Do-Not-Track Signals

Some web browsers include "Do Not Track" ("DNT") features. Because no uniform standard for DNT signals currently exists, our Services do not currently respond to DNT browser signals.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or Services.

Updated versions will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Baseclaim, Inc.
support@baseclaim.ai